Ready to Cancel Internet on Day 1

Ready to Cancel Internet on Day 1

Ready to Cancel Internet on Day 1

I'm a Participant Level 2

Ready to Cancel Internet on Day 1

Setup modem and only some of my devices are working:

 

SamsungTv streaming fine as I type this.

iOS browser only doesn't work. Email works, Instagram works. No browser

MacBook Pro is connected to same WiFi as everything else, but doesn't think I'm connected to the internet at all. 

 

45 minutes and counting on hold for technical support 

3 REPLIES 3
I'm Qualified Level 1

Hi @leaky1,

 

Welcome to the Fido community!

 

Did you try restarting the modem and the devices that are not connecting?

I'm a Participant Level 2

Yes everything

Hey @leaky1,

 

Were you able to connect to our technical support finally? Was this solved?