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Resolved! Support ended conversation without solving the issue

I have been getting sudden ping spikes where my usual ping to google is 13ms and when it spikes it's 1500ms. And the issue is about the wifi. I don't have any device connected via ethernet, so can't talk about it, but when my wifi dies, it literally ...

Resolved! Home Internet intermittent

My home Internet has been working very bad since December 2021, today is January 11 2022 and it is very intermittent, does anyone know if there is any problem with construction or something like that? I am located at L4z1h6 Mississauga. Thank you all...

Zamir40 by • I'm a participant level 3
  • 1235 Views
  • 1 replies
  • 0 likes

Resolved! Can't access my internet account

My internet service is not showing up under my account. How do I get it to show up so I can check my usage and pay my bill?   Thank you.     *** Edited for tags and labels ***

ARES_SURF by • I'm a participant level 2
  • 17275 Views
  • 21 replies
  • 0 likes

Complaint About Fido Local Store (Pacific Mall Location)

 The agent in the shop is very unprofessional and has a bad attitude. My family took the equipment to cancel the network plan, but the agent rejected it. I am confused because I called fido customer service not long ago, and the customer service repr...

zhxinyun by • I'm a participant level 2
  • 1757 Views
  • 2 replies
  • 0 likes

Resolved! Wait for modem shipment

Hi, I've put my oder for 150u on Dec. 28 and haven't received any email. Could anyone help me to check the order status?   Thanks!

shawnwork by • I'm a participant level 1
  • 1043 Views
  • 1 replies
  • 0 likes
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