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Promotion extension

kimvynguyen
I'm a participant level 1
I'm a participant level 1

I have been using a Fido Internet 75 package (75 Mbps download, unlimited data) with 50% off promotion for 2 years. Now I want to extend another one year but when I call to hotline number nobody picked up. I really dont know what to do because my promotion for this year is going to expire on Jan 2nd. How can I get support from Fido for that problem?

 

1 REPLY 1

FidoValerie
Moderator
Moderator

Hey @kimvynguyen !

 

Welcome to the Community. Very_Happy

 

You can contact us through any of the channels listed here and we'll be glad to take a look at your account and the offers you're eligible to.

 

Alternatively, we can also send you a PM through the Community, should that work best for you. Smiley