Poor customer service, want to speak to Office of the President

[oly18]

Missing $100 gift card from amazon since August (now almost December).  Tried to resolve through online customer service (after waiting an hour), but told my personal details are wrong.  Now been holding for 1.5 hours on phone.  This is ridiculous.  

[FidoClaudia]

Hey @oly18,

We're truly sorry about this and we are sending all the gift cards out as fast as possible, you can rest assure you will receive it. 

Were you able to get assistance? If you still need help, let us know and we'll send you a PM here on the community to look into it with you.