Please refund my credit or send me a check. Thanks

Please refund my credit or send me a check. Thanks

Please refund my credit or send me a check. Thanks

dzhu689
I'm a Participant Level 3

Please refund my credit or send me a check. Thanks

Please refund my credit or send me a check. Thanks

3 REPLIES 3
dzhu689
I'm a Participant Level 3

I called the customer services a couple of times 7 months ago. But I haven't received a refund check. Please help. Thanks

Hello Dzhu689,

 

  Welcome to the community!

 

  I understand you have already contacted customer service in the past. However, as FidoKenny noted, you would need to contact customer service again for assistance with your issue. This is the community forum and is not intended as a venue for customer service. If you are unable to call customer service, their contact page offers other methods of contacting them.

 

Hope this helps 😀

 

Cheers

 


FidoKenny
Moderator

Hello @dzhu689

 

If you have a credit balance following the deactivation of your serivice, a refund cheque will be sent at your billing address.

 

To speak with our customer servicde, make sure to contact us. You can find all the ways to reach us here.