December 2020
I've been with Fido Internet for 3 years now. I'm having trouble with stability recently and I figured it might be that I'm using 3 year old hardware.
Is there a way of upgrading my modem to something more current? I'd even pay for the upgrade.
Solved! Go to Solution.
Hey @T87812
The current available modems that we have are Hitron CGN3-AMF and the Hitron CGN3-U
Ok so these are definitely newer modems then I have. I imagine I can just call in and upgrade my modem, right?
Hey @T87812!
If you think you're having issues because of the modem, you can get in touch with our home internet technical support team to 1-888-236-FIDO (3436).
