Pathetic internet for 4 weeks

Pathetic internet for 4 weeks

Pathetic internet for 4 weeks

PS3110
I'm a Participant Level 1

Pathetic internet for 4 weeks

my internet keeps disconnecting randomly. After doing some research, I now think it may be my modem thats randomly rebotting itself but I still dont know why that would be happening. I moved the modem to a new power outlet and changed the internet cable to the one that came with the box but the problem is still there

1 REPLY 1
FidoAllan
Moderator

Hey @PS3110

That sounds really annoying. If resetting the modem doesn't help with the issue, we recommend that you reach out to our Home Internet support team to 1-888-236-FIDO (3436) or by using our Live Chat.