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No Home internet from Kanata

gaosan
I'm a Participant Level 2
I'm a Participant Level 2

Just found out that there is no home internet today. I am in Kanata. This is first time without internet. Connection is fine,  I saw all signals level are good. Just no IP assigned. What is going on ?

3 REPLIES 3

khouya
I'm Qualified Level 1
I'm Qualified Level 1

Hi @gaosan 

Just a follow-up, your internet problem is resolved or your still having no ip assigned? You can reach the Fido technical department always open :).

Have a nice day Smiley

 

bestanswer-fidostyle.pngmore-fidostyle.png

FidoSarah
Moderator
Moderator

Hey there @gaosan. If ever you are experiencing technical difficulties in the future, please contact us via one of the available methods. Rest assured our technical department is open 24/7.



khouya
I'm Qualified Level 1
I'm Qualified Level 1

Hi Gaosan!

I think there an outage in your area, this could be an server-side DNS problem. Wait at least 48hours.

 

Have a nice day Smiley