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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
Received and charged for two modems
I ordered home internet last December, however, fido mistakenly mailed me 2 internet modems. Right now, Fido starts charging me this extra modem fee. I have contacted your customer service 3 times for this issue. I told them I had an underline dise...
Resolved! Poor service of Fido
I joined Fido internet last Thursday and received the Modem on Friday. What a quick delivery! But I can't connect the internet with this used modem. I using the same Coax outlet as what I'm using it for Bell! Should I need to change any setting? Fido...
Resolved! Ethernet doesn't work properly with hitron modem
I just started using the Fido service 2 days ago. I'm observing problems connecting to the internet via the ethernet ports on both my Linux and MACOS computers. I also couldn't get it to work with my Apple TV2. What wrong or different about the ether...
Resolved! Network outage
Is there a Network outage affecting Toronto clients at DVP/Eglinton area?
The new Fido modem ( Rogers used ) is pathetic
Been with Fido since 2015 and never had complained about their network or connection.Recently I moved and upgraded my package to 150 Mbps for home Internet. They gave me Rogers black used modem which doesn't connect to adjucent rooms. I might need to...
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