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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
Customer
This is Sunday January 24 2021 and I am trying to find out what speed my internet is running at. And I get to the page that says click here and then click go then it keeps taking me back to the previous. The speed test by ookla is around 12 mbs and...
Is my DOCSIS WAN reading good?
I connected my laptop directly to modem and modem is in bridge mode. here is what I get, why port 5 shows unsupported? this is Hitron CODA modem, its connected directly to the cable, no splitters in between.the reason I am asking is that my discord s...
Billing
Hello just trying to figure out why my first bill your internet at 37.50 is now 83.24?
Modem lost in shipment
Hi, I ordered Fido internet service last week. They shipped the modem the same day and the purolator website shows it was delivered the next day but i never received it. I contacted the support 3 times in last 5 days and they always say that they wil...
I have sent dozens upon dozens of emails.
I have been getting ripped off, i cancelled my services in plenty of emails and you guys havent ended my service. You claim i owe **bleep** near 700$ thats insane i have been trying to cancel since 260$