Fido Home Internet
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additional wi-fi router?

hello, I recently joined Fido internet service. I bought a wi-fi router during the Xmas holidays. It is ASUS (RT-AC5300) Tri-band wireless 4-port gigabit gaming router.  According to the tech who came to set up the Fido modem, he said that router is ...

terencetcm by I'm a participant level 2
  • 1806 Views
  • 4 replies
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Resolved! Home Internet: Upgrading from 75 mbp to 150 mbps

Hi, My home internet will soon be switching from 75 mbps to 150 mbps.For this upgrade, will there be any change to my modem? Is there any action required of me on the day of the switching? Will I still have both 2.4 ghz and 5 ghz internets?Thanks. Zo...

Zoey721 by I'm a participant level 2
  • 1147 Views
  • 2 replies
  • 0 likes

Unreturned modem charge

Hi, when I moved cities I had my services transferred to my new address but didn't receive any info on returning the old modem. I later spoke to an agent who told me they could send me a shipping label or could return it to a Fido location. I brought...

kaden_vh19 by I'm a participant level 1
  • 734 Views
  • 1 replies
  • 0 likes

Fido internet issues

I really want to bring this to Fido CEO attention that the home internet is disconnecting so badly. We have been noticing lot of internet issues for last 3-4 days which is impacting our office work. On Friday it was down for whole day without any pri...

Sub2 by I'm a participant level 1
  • 714 Views
  • 1 replies
  • 0 likes