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No Home internet Service and no Support from Fido

Ericpang1
I'm a Participant Level 1
I'm a Participant Level 1

I switched from Rogers to Fido internet . 
set up everything fine for the first day, second day no internet connection try to find support no help or support what so ever .

 

 

1 REPLY 1

FidoLony
Moderator
Moderator

Hey @Ericpang1,

 

Welcome to the community! 

 

I'm sorry to learn that you've been experiencing issues with your new home internet.

 

What methods have you tried to reach out for support? 

 

You can always reach out to our tech team via phone @1-888-236-FIDO (3436)  or via live chat.

They are available 24/7, so you can reach out any time. 😊