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No Home Internet

I'm a participant level 2
I'm a participant level 2

I have just moved into a basement unit, Fido customer service has put down my address wrong and instead, given my internet to the main floor unit. Called them since 3 days ago, still no answer, the router just sitting there flashing the useless lights. My patience is wearing thin with them.


Anyone has any solutions to reach them faster?


Former Moderator
Former Moderator

Hello @1angrycustomer.


Welcome to the community!


I'm sad to hear your internet was setup at the wrong address. Feel free to contact us over these methods and we'll be happy to help you get this fixed.