New Fido internet 75 mbps having constant disconnection issues.

New Fido internet 75 mbps having constant disconnection issues.

New Fido internet 75 mbps having constant disconnection issues.

I'm a Participant Level 2

New Fido internet 75 mbps having constant disconnection issues.

I've seen a lot of posts from people having the same issue of random disconnects.  Has anyone figure out the solution for this problem? I'm ready to switch to Bell because this internet is so unstable.

 

 

 

Log of recent issues (est)

 

Dropped 9:41 pm
dropped 11:01 pm
watching livestream and it keeps stuttering
dropped 1:27 am
dropped 1:37 am

1 REPLY 1
Moderator

Hey there @PhilIvey

 

Random disconnects may be due to many factors. Have you had the chance to contact our technical support team to have this looked into?

 

You can reach out to them here by phone or live chat 24/7. Hope this helps Smiley