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Need Authorization to Swap Modem

RG20201130
I'm a Participant Level 1
I'm a Participant Level 1

Cannot get through to tech support, 15min, 20 min, 10min, 15min of listening to elevator music ....  why can't I just just swap modems at the store??????????? Why are we still talking about this in 2020??????????? What companies still do this to people???????????????????????????????????????????????????????

 

Hitron CGN3 modem randomly drops connection 5-6 times a day went through all help steps posted on this form it does not solve the problem.

1 REPLY 1

FidoJulien
Former Moderator
Former Moderator

Hey @RG20201130

 

You can contact tech support via live chat if you prefer. You can do that here.