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My internet speed is much Slower than what i should have

ItsMeOk
I'm a participant level 1
I'm a participant level 1

I ha have recently subscribe with Fido home internet. It was working great at the beginning, I end up transferring all my home internet home services to Fido (2 locations) and also my mobile number is with Fido.

 

Lately I only have less than a third of the internet speed I supposed to have. That must be illegal.

 

I unplug and reconnect the router... no change.

Connect with a wired RJ45 to the router... no change

 

I am now a bit disapointed.

1 REPLY 1

FidoAnthonyZ
Moderator
Moderator

Hello @ItsMeOk,

 

Welcome to the communty! 

 

Have you contacted tech support to look into this?

You can reach them at: 1-888-259-3436.