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My home wifi is not working please help

ramiroruiz
I'm a participant level 1
I'm a participant level 1

Hello for three days now my internet wifi is not working and you are not answering your telephone line. I tried troubleshooting the modem as your webpage instructs and this does not solve the issue.

Please help me with this. !! 

 

thanks 

1 REPLY 1

FidoKenny
Moderator
Moderator

Hello @ramiroruiz

 

This doesn't sound right.


Did you get a chance to restart your modem to see if you get the same result?

 

Also, did you get a chance to speak with our technical support?