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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
No Home internet from Kanata
Just found out that there is no home internet today. I am in Kanata. This is first time without internet. Connection is fine, I saw all signals level are good. Just no IP assigned. What is going on ?
Credit inquiry when Fido can’t provide service
I'm a current Fido cellphone customer. When I tried to apply for the internet the website says Fido provide services to the addrsss. But it turns out only Rogers is available to provide the internet service there. However, a credit inquiry was made b...
Resolved! Home internet intermitted disconnect --please help!
I have home internet disconnect every 15-20 mins since May 31th. My neighbour using Rogers having the same issue.I called Fido twice last night but Fido technical support indicate there is no incident or network outage on Fido end.I reset my moderm b...
Resolved! Getting lower speed than advertised
Hi Team, I contacted Fido customer care and raised complaint so many times since 21st May 2022. According to my home internet plan, speed is 50mbps. but i am getting 18.5 mbps. living this problem more than 7 days. no one is FIDO contacting or resol...
Resolved! Home internet outage in Ottawa
2 questions, when can I expect the service to be restored in K0A- it's been out since last Saturday and since I don't have internet how is it that my account shows usage for the last 5 days?
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