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Loss of Internet AGAIN

I'm a Contributor Level 2
I'm a Contributor Level 2

What's up with Fido's home internet lately.  Two weekends in a row where I completely lose internet or it constantly drops?!


Did you guys oversubscribe and now can't handle the traffic volume?  I expect better since Rogers is Fido's parent company.  I expect for my service to be at least consistent, and more consistent than other third party ISPs using Rogers cable lines.


Moderator (inactive)
Moderator (inactive)

Hey @gcrmt! Philippe here. I hope you're doing well. Smiley


I'm sad to read that your home internet connection is still causing you problems. The best way to find out what's going on is to reach out to our technical support team here. They'll take a look and do their best to help you with that!