I received a letter from the government about connecting-familes.ca.
The content of the letter is that it will be provided at $10 for 10mbps.
Currently, I signed a contract with Fido Internet(75mbps) in December last year, and I have been using it for promotion for a year.
In this case, should I cancel the existing Internet?
Even if I want to use the Internet provided by the government,
I cannot change it because of the burden of paying a penalty if I cancel the existing Internet.
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I signed up for Fido Internet promotion product on December 15th. The terms of the contract are $37 with 75mbps, one-year contract, and 50% discount.
In this case, if I cancel at this point, will there be a penalty? Approximately how much? If the penalty is large, I can't cancel it and I can't use the government-backed Internet.
Is it possible to cancel it after maintaining the Internet until December this year so that there is no penalty?
Hello, again @Grace_Choi,
As mentioned in my previous reply you are not in a contract and can cancel anytime without incurring any fees.
When it comes to Fido internet you are not locked into a contract like a cell phone plan if you get a device. You can cancel the internet at any time and there will be no additional fees.