Hey @veenaprem,
Can you let us know if this started working for you? If the service is still not up and running after a reboot to the modem, we would suggest contacting our Fido Home Internet Technical Support team as @KAPABLE-K mentioned.
Alternatively you can also reach them through live chat 24/7 right from here as well.
Hello @veenaprem,
Welcome to the community!
Have you tried restarting the modem? You can always contact the internet technical department by calling 1-888-236-FIDO (3436)
