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Internet speed

Eliteracer17
I'm a participant level 2
I'm a participant level 2

Hello I recently purchased fido home internet 150.  I'm only get a max speed of 40 never any speed past that. I've tried ethernet its still only 40 speed for some reason. What could the problem be? 

1 REPLY 1

FidoJulien
Former Moderator
Former Moderator

Hey @Eliteracer17

 

If you're getting slow speeds, the best option would be to reboot your modem as it usually fixes problems like this. If you do and are still having issues, you can contact tech support at 1-888-259-3436.