I am trying to reach Fido for past 2 weeks my calls always end this way
It been going on past 2 weeks. as if i dont have any other work just to be on call with FIDO
No the reason i am trying to Speak to customer care.
I called FIDO internet on 22 OCT made payment of 129$ that include the period of 2 Oct to Nov 2 .Also provided my credit card detail to make automatic payment. On that call spent 1.5 hours with agent apart from waiting time resolve multiple things . It was promised to me following things
Now When new bill was generated
i.e I have been wrongly charged for this
To resolve all this I wanted to talk as I said I have been on call with FIDO for past 2 weeks and even today since 12 PM and still at 2:29 pm and yet no agent
Hey @PriyaJ! Philippe here. Welcome to the communtiy.
Thank you very much for your patience with us! Have you been able to reach an agent since your post?
If not, you can request a PM from the community and we'll be happy to help you here.