I want to get my internet calcelled , seems like it's impossible to do

[kevalrash]

spent more than 2 hrs. on the phone line & 30 min. on chat , nothing worked , frustrating ....

why don't they give option from my account , if they can't handle it?

[FidoVanessa]

Hey @kevalrash! Welcome to the community!

I'm sorry to hear that you want to cancel your Home Internet services with us. You can only make those changes with customer service. 

Since you have already tried to contact us on the phone and on the Live Chat, we can offer to send you a PM from here. 

Let us know if you would like us to do that.