October 2020
October 2020
Hey @Carolinda9! Philippe here. WElcome to the cmmunity.
Are you still experiencing this problem?
The modem is pretty much plug and play with simple instruction to setup the Wi-Fi. Once that's done, you should be okay! If not, you may what to contact our technical support line for assistance, to make sure everything is good. You can contact them here.
I hope this helps!