Showing results for 
Search instead for 
Did you mean: 

How long for internet activation after address change?

I'm a participant level 1
I'm a participant level 1

How long does it take to activate internet if you change apartments in the same building with the same street address?



***Edited to add labels***


Former Moderator
Former Moderator

Hey Iipppppppp!


Provided that our Home Internet is available at your new address, the first thing you need to do is make sure that you have brought all your equipement to your new address. 


If you are requesting a move of your Internet service to a new address for a future date, your service will be up and running as of 6 AM on the requested date. If you are requesting a move for the same date, it will be good to go within a few hours of placing your request and the service at your previous address will be turned off as of 11 PM the same day.