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Resolved! Migration FRom Fido to Rogers

I am receiving emails and calls to migrate my Home Internet Services from Fido to Rogers. They have different offers and I have to go in a 2 year contract to lock the price. They also said that FIDO will be no longer providing services and if I don't...

SACH-ONE by • I'm a participant level 1
  • 3177 Views
  • 1 replies
  • 0 likes

Home internet customer service feedback

Waited over 20 minutes to speak with a rep so decided to use the Chat rep... a waste of time.  Spent over 15 minutes online talking back and front telling of my issue with billing discrepancies and the Chat rep finally said "he could not pull up the ...

ap238 by • I'm a participant level 1
  • 524 Views
  • 0 replies
  • 0 likes

Unjustified bill increase for Fido Internet

Hi,I just had two price increases for Fido internet in the past 3 months, as follows:92.66 CAD in January 202478.66 CAD in Dec 202376.84 CAD in Nov 2023 Can support explain this?  Where is the best place to go and file and ask for explanation/complai...

dragosott by • I'm a participant level 1
  • 1588 Views
  • 4 replies
  • 0 likes

Unstable Connection

My connection has been unstable for about a month.  Having to reset the modem at least every 4 to 5 days. Dropping connection from all devices: laptop, firestick, S23 phone, roko.Called tech support and was basically told that internet can be unstabl...

bossbett by • I'm a participant level 1
  • 491 Views
  • 1 replies
  • 0 likes
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