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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by Community Manager (Retired)
  • 101721 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by Community Manager (Retired)
  • 32892 Views
  • 16 replies
  • 3 likes

Resolved! Slow Internet Speed In The Morning

Been on the 150/15 package for 3-4 months and during the day speeds are good anywhere between 150-300 mbs. But in the mornings (6-9 am) download speed struggles to reach 75mbs max. I've checked with the Rogers speed test probably 20-30 days and maybe...

chenchenwong by I'm a Participant Level 1
  • 229 Views
  • 1 replies
  • 0 likes

weak signal

Hello,I'm interested in trying the Fido internet service.However, I have a concern after a recent visit by a cable technician.My apartment has only one cable outlet. Recently, I had a cable technician visit who tried to setup my new tv to the buildin...

shamster by I'm a Participant Level 2
  • 537 Views
  • 3 replies
  • 0 likes

People working at Fido

Tuesday February 1st 2022.Called Fido and talked to Ana about wifi outages.She gave me 5gb free data for this month and next and also told me about this offer for loyalty customers. $10 extra dollars From 8gb to 40gb but would soon be expiring.  I ch...