Fido Home Internet

Do I have to use the Fido modem?

So, I dont know the specific model but my modem is both my modem and router from fido. I would like to change my modem for a 3rd party modems but is that possible with fido.

Fido return equipment scam!!

I followed the return instruction, but Fido says they didnt receive it.I called into Fido, the lady keep saying you dont have this and that.. so she puts me on forever hold. Claiming she needs to check with back office.Extremely poor customer service...

No home internet started two hours ago

My home internet stopped working two hours ago. I checked with my nabour, they do not have internet as well. I am in Kanata. No sure whay is going on.

Montly Fee

Dear FIDO team, I would like you to review the value of my invoice for the month of February 2024 since the value of the monthly payment that I agreed was 70 dollars and this invoice arrived for 25 dollars more. Please review the invoice and make the...

Worst customer solution experience ever and please never again!

This "incident" starts from the BLACK FRIDAY WEEK of 2023, my FIDO HOME INTERNET 50% off promotion was ending at DEC 23 2023(it was my 2nd year with the same offer), and I call in to "renew" my agreement and see if any better promotion will be o...