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Home internet not working

Fid0homemobile0
I'm a Participant Level 1
I'm a Participant Level 1

On modem  @ symbol light is not flashing nor it is lighted. 

3 REPLIES 3

FidoJulien
Former Moderator
Former Moderator

Hey @Paul905

 

There is no outage right now so you'd need to reach out to technical support so they do some troubleshooting and find what's causing this.



FidoJulien
Former Moderator
Former Moderator

Hey @Fid0homemobile0

 

Welcome to the community Smiley

 

Have you tried rebooting the modem?  If you did and you're still having issues, I would suggest reaching out to our technical support team.  You can find their contact info here.



Paul905
I'm a Contributor Level 1
I'm a Contributor Level 1

I'm having the same problems and why do we need to reach out for tech support when it's a fido problem, not a consumer one... The Internet is working off and on