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Haven’t received $50 Best Buy gift card YET

purplelotus
I'm a participant level 3
I'm a participant level 3

I signed up mobile and a home internet bundle in 2019 August, and STILL have not received the $50 Best Buy gift card that came along with it. 

I have been to the store that I signed up, but they just told me check the website and that was it.

I waited sooooooooo long!!!

5 REPLIES 5

FidoSaira
Moderator
Moderator

Hey @purplelotus,

 

That's certainly a long time to wait and not fun at all!

 

Just to make sure, which plan did you sign up with?

 

Did you receive the email invitation to register for the promotion online at myfidopromotions.com?

If so, what does your status show?

 

 



purplelotus
I'm a participant level 3
I'm a participant level 3

Hi,

 

I haven't receive the email invitation of myfidopromotions.com

should I register this website seperatly from fido.ca ?

If so, could you send me invitation email? 

Hey @purplelotus,

 

You would've had to register on myfidopromotions.com within 30 days after the activation. Can you try registering now and let us know if you're still able to do so?

 

 



purplelotus
I'm a participant level 3
I'm a participant level 3

no I can't Sad

there is no registering icon on the https://www.myfidopromotions.com/

can you send me an invitation again?

Thank you for trying! As the promotion has expired, it's no longer possible for us to send you another invitation.

 

To clarify, the email invitation is only sent if you signed up with an eligible plan during the promotional period. 

 

I'll send you a PM shortly so we can look into the eligibility with you. Talk soon.