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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community, We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here. This thread will be used for ...

FidoCaroline by Community Manager (Retired)
  • 98483 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community, As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to partic...

FidoCaroline by Community Manager (Retired)
  • 32056 Views
  • 16 replies
  • 3 likes

Gift card

Hi All, Fido is making it very difficult for new customers to receive their $150 promo gift card. They just consistently circling their responds from asking you to wait for 7-10 business days and then another 7-10 business when I called and live chat...

How to check coaxial input in Basement has internet ?

HI, I live in a basement, the house has fido service availble, which i cheked before buying the connection.There are three coaxial connectors in my living room but i thibk none of the them has internet connection, as the fido modem is not connecting....

AGJ by I'm a Participant Level 1
  • 407 Views
  • 2 replies
  • 0 likes

Fido Walmart Giftcard

Hello I signed up with Fido last November. But i haven't received my gift card email registration. I checked my email inbox and junk mail, there was nothing. Please help. Stacco

Stacco by I'm a Participant Level 2
  • 564 Views
  • 3 replies
  • 0 likes

Ridiculous service!

Worst internet service. Calling since last one week but agents always put on hold for 1:30 or more than. Useless company...doesn't deserves to be in Canada. No one from agents to manager level bothers about customer service. I wouldn't recommend anyo...

Shivamchugh by I'm a Participant Level 1
  • 305 Views
  • 1 replies
  • 0 likes