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Fido modem rental

Honeybabes
I'm a Participant Level 3
I'm a Participant Level 3

Good day all,

 

I just signed up for fido internet 75 with 50% discount for 12 months.  My question is,  i thought the modem rental is included in $65 ($32.50 after promo) monthly fee which is stated in the website "modem rental included" and also what the agent had told me yesterday.  Can anyone please confirm if the website and the agent are wrong?  Just received the email comfirmation of my order and they added $8 rental fee on top of $32.50

 

Thanks

2 REPLIES 2

Honeybabes
I'm a Participant Level 3
I'm a Participant Level 3

hellow all,

 

just want to correct my inquiry.  I realized they there is partial charges on top of monthly bill.  everything is good.  I viewed the account details  imac and saw more details i didn't see when i checked in my phone.

 

thanks

Hey @Honeybabes!

 

I'm happy to hear you figured it out Smiley

 

To clarify how it works, there is a rental fee but it's part of the plan price. The price is $65, and on the bill it's displayed as $8 for the modem rental and $57 for the plan. This adds up to $65.


Since you have the promo, you'll have that price cut in half Smiley

 

Hope this helps!