cancel
Showing results for 
Search instead for 
Did you mean: 

Fido Internet very spotty

Ajay44
I'm a Participant Level 2
I'm a Participant Level 2

Does anyone else have problems with Fido's home and phone internet service ?   It's very spotty .  Works intermittently and often stops working altogether or slow to up/down load .   For the price I'm very disappointed and want to switch once my contract over.

2 REPLIES 2

Ajay44
I'm a Participant Level 2
I'm a Participant Level 2

Hi,

 

Yes I have contacted Fido on a few occasions but problem still persists.  I reset modem which only helps marginally.  Frustrating as the price I'm paying for home and mobile doesn't match the poor Internet service.  

FidoPhilippe
Moderator
Moderator

Hey @Ajay44! Philippe here. I hope you and your family are well!

 

I'm sad to read that about your services not working the way they were intended to work. You have my sincerest apologies for that!

 

To clarify, are both your home phone and home internet giving you trouble? If so, have you contacted us already about this?

 

Let us know.