Fido Internet connection is freezing

[jv10]

Internet connection freezes during this past weeks, I did reboot the modem several times. The wifi working as it should. Need help ASAP, I have classes online that requires me to have a stable connection. Can someone help?

[FidoStephane]

Hi there, 

Sorry to learn you are experiencing complications with your internet connection. 

Please contact us so we can look into this with you https://www.fido.ca/consumer/contact-us 

Alternatively, we can send you a PM here on the Community should convene you.