First bill does not make sense at all... I am trying to contact someone and I have been waiting in que for almost 40 mins now and still going.....
Hey @ggreyes! Welcome to the community!
I hope that you were able to reach out customer service in the end. We are currently experiencing longer delays on the phone and are doing everything we can to get back to everyone as fast as we can. We also offer other ways to contact us: from Facebook, Twitter or Live Chat, as well. You can visit this page to see all the ways to reach out.