Error trying to set default domain name on Coda 4582 : Basic -> DNS

[emmaps]

I am trying to set a dns domain name under the admin page of Coda 4582.

However, I'm getting this error:

--->8---

The valid domain suffix must have only two level domain name separated with dot(.).

--->8---

The domain I am trying to set is like int.domain.com. 

Can we have more than 2 level domain names?

Any reason why a domain with 2 level domain names is not a valid name?

[emmaps]

Hi guys,

Thanks for all the replies.

@FidoNick : I put dots exactly like my example: int.domain.com

Yeah the firmware doesn't support more than one level of domain.

@KAPABLE-K : This is where you setup a default domain name for your client machines.  This is not where you setup ddns.

Sorry I don't have a screenshort now. I moved on by putting the router into bridge mode. I am using my own wireless router now.

Thanks again for your replies.

[FidoKenny]

Hey @emmaps

Did you get any update on this by reaching out to our technical support?  

[KAPABLE-K]

Hello @emmaps,

Can you post a screenshot of the page you are referring to? If you are trying to use a different DNS other than the one that is supplied automatically by Fido then the DNS field will only accept numbers sounds like you are trying to use a DDNS.

[FidoNick]

Hey @emmaps! 

Based on what you sent us, you can only have two level 2 domains and they must be separated by a dot. Did you separate them with a dot?

Unfortunately this does fall outside our scope of support as it's a functionality specific to the modem and not the Fido service. What we can suggest though is also checking with tech support at 1-888-259-3436. They may be able to offer further insights!