Connected to wifi but "no Internet connection"

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ShiVa25
I'm a Participant Level 1 ShiVa25
I'm a Participant Level 1

October 2018

Connected to wifi but "no Internet connection"

Hi, since past 6 days I am facing this issue wherein "wifi is conneced but no internet". Earlier, i was able to make it run with some random resets but since two days there is absolutely no internet.

 

Pls advise.

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FidoThomas
Moderator (inactive) FidoThomas
Moderator (inactive)

October 2018

Re: Connected to wifi but "no Internet connection"

Hey @ShiVa25, 

 

Welcome to the Community!

 

I would highly recommend to reach out the Home Internet Technical Support team! They will be able to have this resolved for you Smiley

 

You can reach out to them by dialing 1-888-236-FIDO (3436) > 1 > 2 > enter your account number

 

You can also Live Chat with there here. 

 

If you prefer, we can send you a PM too Smiley Just let us know!



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