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Cannot connect to Hitron CODA admin page, nor my 5G network

KRUn3t
I'm a participant level 1
I'm a participant level 1

December 2020

,Someome in my household has changed 5he password for the 5G network using the CODA admin site and now we are locked out of both the 5G network and the CODA site. Is there a way to reset everything manually myself, or will I need to call in a tech (or possibly order a new modem)?? 

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FidoSaira
Moderator
Moderator

December 2020

Hey @KRUn3t, 

 

Welcome to the Community!

 

You will need to contact our technical support team for that. You can change the password yourself only if you already know the current password. 

 

That said, is there any particular reason for which you need a new modem?

 

 



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