September 2020
Is impossible contact by phone customer service for cancelation mi Internet Home... and how can I get a confirmation my request sending by the app I need immediately (today ) the cancelation request be done please someone help me.? I know the modem and cables I will bring to the near store a soon as possible.
Solved! Go to Solution.
September 2020
Hi @Agarciab12 you will need to contact customer support in order to process the cancellation and they will send you a return label so you can ship the modem back. Due to the current situation stores are not accepting drop-offs.
You can reach out to customer support through any of the available methods listed here.