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Amazon gift Card

amalamanny
I'm a participant level 3
I'm a participant level 3

I have tsigned up for the FIdo Internet 75 and was told with this promotion I would be reciving a 150$ amazon gift card in about 6 weeks. It has been about 9 weeks later and I recieved only th 100$ gift card?? 

5 REPLIES 5

FidoPhilippe
Moderator
Moderator

Hey @amalamanny! Philippe here. Welcome to the community

 

In order to help you, I'll need to confirm when you activated the home internet with us. We did have a $100 gift card promotion before the $150 gift card promotion was launched.

 

Let us know.



amalamanny
I'm a participant level 3
I'm a participant level 3

Hello Philippe @FidoPhilippe , 

 

I have activated the home internet on September 3rd, 2020. The person on the phone mentioned it was the 150$ gift card promotion. 

 

Thanks

Thank you for confirming that with us!

 

You can get in touch with customer service to have your promotion reviewed.

If you prefer, we can PM you here as well!



amalamanny
I'm a participant level 3
I'm a participant level 3

Hello @FidoLony

 

Thanks for the response. If its possible it would be grea to PM through here. 

Hey @amalamanny! Philippe here. I'll sen doyu a PM shortly. Smiley