Thread for reporting SMS spam

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MVP
MVP

Thread for reporting SMS spam

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers



Accepted Solution

Re: Thread for reporting SMS spam

***UPDATE***

 

Hey everyone,

 

Thanks so much for taking the time to flag all of these to us.

 

Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

 

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this Smiley

 

Thanks again for all your help!

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I'm a Participant Level 3 amitpkul2
I'm a Participant Level 3

Re: Thread for reporting SMS spam

I have received one message from the number 438-409-6525 regarding some refund. It says

Fido-Solutions INC.

DEAR Customer,

Please confirm the link to claim your refund from FIDO. Visit: http://159.89.203.40 

Sending apologies.

 

Is it a legit message or its a scam?

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Message 406 of 441
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Moderator
Moderator

Re: Thread for reporting SMS spam

Hey @amitpkul2

 

I have moved your message in this thread as it is about the same topic. You'll find your answer in the solution provided above.

 



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I'm a Participant Level 3 amitpkul2
I'm a Participant Level 3

Re: Thread for reporting SMS spam

Thank you very much 

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Message 408 of 441
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I'm a Participant Level 1 ankle7
I'm a Participant Level 1

Re: Thread for reporting SMS spam

Hello. I just received a bogus phishing text message from 1-267-782-3391, pretending to be FIDO. 

 

The text says "(FIDONOTICE)" followed by "http://bit.ly/2YuivC" which redirects to the following website:

 

https://1fid0.com/

 

It looks clearly like a bogus version of the Fido site and is asking me to enter my banking details to receive a "refund". 

 

I know this is obviously bogus but wanted to bring it to your attention, to prevent other, more naive customers from being scammed this way!

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Message 409 of 441
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Moderator
Moderator

Re: Thread for reporting SMS spam

Thanks for the info @ankle7 !

 

We moved your post here as it is about the same subject.

 

You can refer to the solution to this thread to report it Smiley



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Message 410 of 441
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I'm a Participant Level 1 jdghgh
I'm a Participant Level 1

Re: Thread for reporting SMS spam

D3BBE9F7-13F2-4F94-9172-97E07DE8C980.png

 

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Message 411 of 441
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Moderator
Moderator

Re: Thread for reporting SMS spam

Thank you for flagging it to as @jdghgh!

 

Please forward it to us on 7726.



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Message 412 of 441
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I'm a Participant Level 1 TOSG
I'm a Participant Level 1

Re: Thread for reporting SMS spam

Got this message in an SMS from +17094260578

 

(10001) Fido Mobile (289)*** ****
Here is your refund: fidomobile-support.com0.

 

Thing is Fido actually owes a refund so I clicked on link and took me to a fido page then redirected to an interac page, asked for security questions etc and then said an error occured.

 

I have since changed my password and security questions.

 

Just thought to send to the forum and sensitize people as well

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Message 413 of 441
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I'm a Participant Level 1 Hetashukla
I'm a Participant Level 1

Re: Thread for reporting SMS spam

Hi

I got a message from +18192387023 yesterday saying that, " An overcharge has been made on your past bills. See invoice 1345.online to claim your reimbursement of $63.53. Fido#0321"

Is this a spam message?

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Message 414 of 441
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Moderator
Moderator

Re: Thread for reporting SMS spam

Hey @Hetashukla ,

 

Welcome to the Community!

 

That message is not from us, so I moved your post here since it's about that subject. 

 

You can refer to the solution to this thread to report it as SPAM Smiley



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Message 415 of 441
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I'm a Participant Level 3 pnbrown
I'm a Participant Level 3

Re: Thread for reporting SMS spam

I just received a spam message pretending to be from Fido. I've forwarded it to 7726 but, I am also posting it here for people to be aware of.

 

Screenshot_20190823-091054_Messages.jpg

 

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Message 416 of 441
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I'm Back Fron
I'm Back

Re: Thread for reporting SMS spam

Hi,

 

I recently got this, this is scam? I clicked on the link and realised something must be wrong.

DDDB094E-E015-4D60-975A-33A25E9750F5.png

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Message 417 of 441
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Moderator
Moderator

Re: Thread for reporting SMS spam

Hey @Fron

 

Welcome to the Community. 

 

I moved your post here as it relates to this thread. You can find more information on the link found in the Accepted Solutions. 



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Message 418 of 441
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I'm a Participant Level 1 stewartyvr
I'm a Participant Level 1

Re: Thread for reporting SMS spam

I received 2 “Fideo Text Refund Scam 2.pngFido Text Refund ScamFideo Text Refund Scam.pngFido Text Refund Scam from: (306) 261-2634 and (306) 261-2653 – “FIDO REFUND $103.19 – https://customerinvoice2019.org/FIDO

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Message 419 of 441
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Moderator
Moderator

Re: Thread for reporting SMS spam

Hey @stewartyvr!

 

I've moved your post here because this thread deals with spam messages. The message you've received is not from us.

 

Please forward this message to 7726 and delete it.

 



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