Thread for reporting SMS spam

[Cawtau]

Hello,

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

  Thoughts?

Cheers

[KAPABLE-K]

Hello @spinty02,

Welcome to the community!

That is definitely a spam text, you can forward it to Fido so they can try to stop these types of spam. 

All you need to do is forward the spam SMS to 7726 (SPAM). You can do this by pressing and holding on the body of the text and then press the forward button. You will not be charge any fees for doing this. 

[Cherubs]

Hello Fido,

I've received a phishing text message from number (415) 549-3348. So just a heads up for anyone who is a customer and Fido to track them down. 

Their message contained this:

Hi it's Fido: your online access has been disabled due to an incorrect or missing information. Please login to your account as soon as possible to regain access of your account.

http:// fido-alert . net/ deactivated-account.php? id=9e3541739af4bb5f4bd51247964d2173 & number = <myphonenumber> 

^ Do not attempt to enter your information, I cut up the link for that purpose.

*Title edit

[FidoAlyson]

Thanks for the heads up Cherubs,

We're working on a resolution to be able to block these SPAMS from our network

[silentbuddha]

Just received a spam/phishing sms.

number: +16478775320

sms msessage: Your RBC Account is blocked. Click Here to restore your card access http://wwww1.royal-rbc.oaklandfinishing.com

Do not click on this link as it may have malware that could be downloaded into your phone.

Thanks,

Silent

*Title edit

[FidoTerry]

I moved your original post since we already had a similar one. Thanks for the report @silentbuddha!

[Reehcq]

i received a message from a number 219 267 1672 who claimed to be Fido, and gave me a site of Fido-Alert.net
to login my Fido account. I think it is a phishing website. Please watch out for this kind of fraud.

***Edited title***

[Cawtau]

Hello Reehcq,

  Welcome to the community!

  Thanks for the heads-up!! 

Cheers

*Title edit

[jitindhillon]

[FidoStephen]

Thanks for the flags everyone. We're working hard to get these messages blocked.

Keep the examples coming!

[acolacone]

received a message your online profile has been disactivated for security concerns. Please login as soon as possible from the following link.

http://fido-safety.com/account.php?id=9e3541739af4bb5f4bd512479644d2173&number=

This text came from 12812588078 this number is registered in Texas. It is propably a scam,

has anyone received similar.

[ngcheck]

I received this message, I was so stupid given out my name, date of birth and sin number., I thought something went wrong and stop, I guess its too late reply has been sent. Even asking me to update my credit card information. I was very upsad.

*Edited title to match thread title

[Cawtau]

Hello Ngcheck,

  Thanks again for the spam text info. I have forwarded it to the appropiate people at Fido...

  In light of the fact you unwittingly provided your personal information to them, have you taken the appropriate measures? At the very least you should change your passwords and cancel your credit card...

  You should also consider forwarding the text message to the Canadian Anti-Fraud Centre. Fowarding the information to Fido will help prevent others from receiving the same texts. Since you provided personal information, the Anti-Fraud centre may be able to provide the link to authorities to possibly track the scammers.

  You should also consider the advice here. It may seem like a hassle, but any preventative measures taken now are definitely better than trying to sort out stolen identities after the fact.

  I'm sorry you have been deceived by those texts. As FidoRayna noted above, there is no need to feel stupid. It happens to the best of us. That's why it's so lucrative for the scammers. 

  What's done is done. Now you just need to protect yourself.

Hope this helps 

Cheers

*Edited title to match thread title

[ngcheck]

Thank you very much for your kind respond, I placed a fraud alert in my credit file at transunion and equifax, that's only thing I can do to prevent if anything happen. I will forwarding this scam web site to canadian anti fraud centre, hope they were able to do something.  Best regards, Titania

*Edited title to match thread title

[FidoRanya]

Hey @ngcheck  , 

Don't feel stupid, it really happens to everyone and they are getting smarter and smarter with these messages. On our end, we're doing what we can to limit them. 

Did you take the appropriate measures to make sure your personal information is not used?

[FidoStephen]

Great idea, @Cawtau!

As always, the more examples we get, the better.

Just a note for anyone who is able to provide examples - be mindful not to include any of your personal info here such as your phone number or email address, since this is a public forum

Thanks!

[wickie]

I have been receiving at least two (2) spam Messages a day for a long time now and am getting really frustrated with it!  When I ask at my local Fido offices all they can suggest is to block the caller.  I now have 44 blocked numbers.  

The folks at Apple suggested going on a National Do Not Call list, but that hasn't changed anything for me.

Kindly instruct me as to 'How to Report' here for Fido (i.e. what links/clks.etc.to use) for when I get the next one. 

Thanks

[FidoJessica]

Hey @wickie!

How are you? I can imagine how much of a hassle this can be for you! I would most definitely  refer you to please click here for more info  

On our end we're doing the best we can to make this stop.

[Ryurendan]

Just wanted to contact the Fido team to let them know about a new phishing sms sent to customers. The sms shows the following: "Bonjour c'est Fido : votre profil en ligne a été bloqué pour des raisons de sécurité . Connectez-vous à votre compte à partir du lien : compte-mobile.com "
The hyperlink opens a page that asks the client to enter ALL his account information and personnal information.

** Edited to remove link ** 

[FidoRanya]

Hey @Ryurendan ,

Thanks for flagging this, I moved your post to this thread as it fits well here. This is a spam SMS that we're aware of and we're working hard to make this stop.

Take a look at this thread, you might find some useful tips to help with this . 

[Cawtau]

Hello,

  A couple more...

Cheers

[FidoKenny]

Hey @Cawtau  

Thank you for flagging this.

I will make sure to forward this to @FidoStephen.