I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca
Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.
Solved! Go to Solution.
03-15-2017 03:07 PM
Thanks so much for taking the time to flag all of these to us.
Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.
All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this
Thanks again for all your help!
Welcome to the community!
That message would most definitely be SPAM. As FidoCharles suggested, you could forward the message to 7726 (SPAM) for auditing.
Yes, the spammers/scammers are getting quite good a making things appear legitimate, which is why we need to stay vigilant. A couple of tell-tale signs the the message is SPAM. Firstly, Fido won't reimburse an overcharge via email or text message. If you are indeed overcharged, Fido will simply credit your account.
In addition, Fido's domain is Fido.ca, not Fido.online. Also, I'm guessing the SMS came from an actual 10 digit phone number. If Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.
Hope this helps :Smiley:
Welcome to the community!
Thanks for the information! You're right, that message is most definitely SPAM. The providers are doing all that they can to prevent SPAM SMS. You can help by forwarding these messages to 7726 (SPAM) (see here). Once audited, it will be used to augment the SPAM filter. Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.
A couple of tell-tale signs the the message is SPAM. Firstly, Fido won't send etransfers via email or text message link. If you are indeed overcharged, Fido will simply credit your account.
In addition, if Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.
Hope this helps