Thread for reporting SMS spam

Reply
MVP
MVP

Thread for reporting SMS spam

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers



Accepted Solution

Re: Thread for reporting SMS spam

***UPDATE***

 

Hey everyone,

 

Thanks so much for taking the time to flag all of these to us.

 

Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

 

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this Smiley

 

Thanks again for all your help!

View solution in context
Flag this to a Moderator
Message 1 of 454
164,455 Views
Former Moderator FidoMegan
Former Moderator

Re:Thread for reporting SMS spam

Hey @Rosechild

 

I moved your post here as it's related.  Smiley 



Flag this to a Moderator
Message 241 of 454
2,469 Views
I'm a Participant Level 2 Rosechild
I'm a Participant Level 2

Re: Re:Thread for reporting SMS spam

Thanks!

Flag this to a Moderator
Message 242 of 454
2,466 Views
Moderator
Moderator

Re: Thread for reporting SMS spam

Hey Community!

 

I wanted to share something that happened to me today because I feel that my experience can help prevent any of our customers from becoming victims.

I want to emphasize how important it is to be skeptical and use critical thinking when it comes to receiving a call/text/email from an unfamiliar number. The people who run these kinds of ploys go to elaborate lengths to fool and scare people into giving them their info and my experience can help prevent any of our customers from falling into their trap.

 

I received a call today from a number that I did not recognize, from another province (647-729-8921). I usually don't answer calls from numbers that I don't know so I let the call go to voicemail and they left a strange message indicating some kind of legal repercussions if I did not call them back. I thought that was weird so I googled the number and nothing came up. even weirder.

 

Either way, my thought was that they maybe had the wrong number, so, I decided to call them back to let them know and when I did, they already had my name.

 

The man on the line claimed to be an Ontario police officer contacting me on behalf of the CRA and even provided me a badge number for legitimacy but would not give me any information until I confirmed my personal information with him (red flag). When I refused to give him my personal information, he raised his voice and claimed that he would send my 'file' to my local RCMP and that they would be taking actions against me and possibly put me in jail.

 

At this point, things were starting to sound familiar. I vaguely remembered hearing about some kind of scam like this. So I asked him, if this is legitimate, if you are in law enforcement, how come the number he had called from is not linked to any law enforcement agency. He could not answer, and again threatened me. I told him that I did not believe what he was telling me and that I would like him to provide me with a phone number that could be traced back to a legitimate source. This caused him to hang up on me out of frustration.

 

I had refused to let him take advantage of me and, because of that, he gave up.

 

What I'm trying to get across is not to take anything in these type of situations at face value. Do your own investigating, ask questions, learn the signs that something might not be on the level. Threats can fluster people and, because they are scared, they become victims. Don't be scared to fight back.

 

 



Flag this to a Moderator
Message 243 of 454
2,347 Views
I'm Qualified Level 1
I'm Qualified Level 1

Re: Thread for reporting SMS spam

The world is full of scammers.

Thanks for helping us and sharing @FidoAmanda I feel awful you experienced this is horrible. 

 

Along the scam number, if you having these callbacks recorded it can be forwarded as a formal complaint to "true" RCMP.

 

Have a beautiful Friday! 

 

Flag this to a Moderator
Message 244 of 454
2,331 Views
I'm a Participant Level 2 Rhart1
I'm a Participant Level 2

Re: Thread for reporting SMS spam

Hello. I see from the board that Fido is working on this problem Spam (calls and Txt) See post from November 2017. We are now March 2018. How close to solving problem .

Thank You

Flag this to a Moderator
Message 245 of 454
2,222 Views
I'm Helpful Level 1
I'm Helpful Level 1

Re: Thread for reporting SMS spam

 

Bravo @FidoAmanda and thanks for the tips.

Flag this to a Moderator
Message 246 of 454
2,323 Views
Moderator
Moderator

Re: Thread for reporting SMS spam

Hey @Rhart1

 

Thanks for writing about this! 

 

We're thoroughly working on limiting the amount of spam on the network, rest assured!

 

What I suggest is to keep forwarding the content of the messages you receive to 7726 so we can keep blocking them on our end, that's the best way to make sure these messages stop. 

 

You can also take a look on our blog about scam for more information!



Flag this to a Moderator
Message 247 of 454
2,212 Views
I'm a Participant Level 2 Rhart1
I'm a Participant Level 2

Re: Thread for reporting SMS spam

Hello

The number 7726 is what?

Flag this to a Moderator
Message 248 of 454
2,201 Views
Moderator
Moderator

Re: Thread for reporting SMS spam

Hey @Rhart1!

 

The number 7726 is short for SPAM. Once you’ve forwarded the message, you can safely delete it from your phone. for more info, click here.

 

Let us know if you have any questions.



Flag this to a Moderator
Message 249 of 454
2,200 Views
I'm Qualified Level 1
I'm Qualified Level 1

Re: Thread for reporting SMS spam

Please add this number into the SPAM list: +25254583045 

 

Thanks.

Flag this to a Moderator
Message 250 of 454
2,178 Views