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Thread for reporting SMS spam

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers


524 REPLIES 524

jadyrom
I'm a Participant Level 1
I'm a Participant Level 1

coming from a 399-3 numbercoming from a 399-3 number

 

Hey @jadyrom

 

Welcome to the community Smiley

 

Thanks for reporting this!  You can learn more about SPAM messages here.



aw13
I'm a Participant Level 3
I'm a Participant Level 3

Got one last night purporting i have a refund of $10.15 and I need to click on a link to obtain the refund. The number it was sent from was in the same short form used by Fido. 

cocoral
I'm a Participant Level 1
I'm a Participant Level 1

Got 4 text messages in a row from 3993(a fido number?!) saying:

"Hi, it's Fido: You have received 53.45$ of overcharge.PLease click the following link in order to claim your funds"

(link to rbc-onlinetrust.com/interac)

 

Clicked on the link. Looks like a pretty legit website but it's asking for my banking information so I closed it. 

The letter cases in the message looks wierd to me too. I wonder whether this is a fraud? 

Jasmine_727
I'm a Participant Level 1
I'm a Participant Level 1

If you get a text message from a 4 or 5 digit number (maybe 3993) that says..

 

"Hi, it's Fido. You've been refunded ..... $ due to an overcharge on your last bill. Click here to claim your funds: intrafund.info/interac" 

 

DO NOT click on that link!! IT IS A SCAM!!  Fido does NOT send text msgs or emails to issue refunds or credits!

 

If you're not sure.. call fido at 611. DO NOT FALL FOR THIS SCAM! I called fido and this is definately not from their company. If a credit is due, they would apply it to the account right away when you speak to their rep on the phone.. NOT send customers links thru texts. 

Hello Eunisk7,

 

Welcome to the community!

 

Thanks for the information! That is most definitely a SPAM scam. You can copy and forward the message to 7726 (SPAM) for evaluation and hopefully added to the SPAM filter (see here).

 

Hope this helps Smiley Happy

 

Cheers

 

eunisk7
I'm a Participant Level 1
I'm a Participant Level 1

Today I've got text message from 3993 twice like this. 

'Hi it's fido: you have received 53.45$ of overcharge. Please click the following link in order to claim your funds. 

and interac link was there. 

Is it scam message?

RyguyW
I'm a Participant Level 1
I'm a Participant Level 1

Hi guys be carful of a scam that’s using Fidos number 399-9. I received one that read: Hi, it's Fido: You have received 53.45$ of overcharge.PLease click the following link in order to claim your funds

 

I have talked to Fido online and they said do not open the link that it’s a scam. They said Fido is working on it. 

Hey @RyguyW

 

Welcome to the Community!

 

Thanks for sharing the info Smiley

 

Note that you can also send the message to the number 7726 to report it as SPAM



forestd
I'm a Participant Level 1
I'm a Participant Level 1

I just wanted to report a surprisingly sophisticated phishing scam.

 

I received the following message from +14377772884:

"Hi, it's Fido: Take advantage of our new $75 promotion by linking your amazon account to your fido profile: [phishing link redacted]"

 

The phishing message seems pretty standard, the link looked sketchy and there were some grammar mistakes. The thing that caught me off guard was that it came from a legitimate Fido phone number. This was the same number that had previously been used to text me about my bookings with Fido technicians.

 

The link of course leads to a spoofed Amazon login page that will steal your credentials.

 

Picture:

fidoscam.png

 

How could this happen? Seems very irresponsible of Fido to have this vulnerability.

villy17
I'm a Participant Level 1
I'm a Participant Level 1

I just got this as well, very strange.

Hey there @forestd and @villy17 !

 

Welcome to the community. Smiley

 

Thanks for your vigilance and for informing the community about this scam! They are indeed getting more and more creative, so it's super important to stay careful before clicking any links from a text message.

 

You can forward the SMS to our anti-fraud department at 7726 (SCAM) and check out our blog post on how to recognize a text phishing scam.



Monofal1973
I'm a Contributor Level 1
I'm a Contributor Level 1

Hi anyone knows what is this text that i just received and if this is legit or spam .

 

Hi, it's Fido: Take advantage of our new 75$ promotion by linking your amazon account to your fido profile: www.interalert.info/amaz

Hey there @Monofal1973

 

Thanks for informing the community about this scam!

 

Head to this page to find out how to recognize phishing attempts via text.



rnmartin
I'm a Participant Level 1
I'm a Participant Level 1

This is a scam text message I receivedThis is a scam text message I received

 

 

Thanks for reporting @rnmartin! I moved your post to this thread as it's dedicated to reporting these types of messages Smiley

 

Be sure to forward it to the number 7726 (SPAM) so our team can look into it.

 

 



QuietMonsters
I'm a Participant Level 1
I'm a Participant Level 1

Just a quick note: I just received a text saying that 'Fido Solutions Inc. sent you funds via Interac. Visit www.instansolutionsinc.com.'
I did not click on link as I think it is a scam. It is a scam, correct?
Thanks, Ann

ps the # it came from is 1-306-262-1858

Hello QuietMonsters,

 

Welcome to the community!

 

Thanks for the information! That is most definitely a SPAM scam. You can copy and forward the message to 7726 (SPAM) for evaluation and hopefully added to the SPAM filter (see here).

 

Hope this helps Smiley Happy

 

Cheers


Lijo4u
I'm a Participant Level 2
I'm a Participant Level 2

Similar issues  I found in internet

 

https://whocallsme.com/Phone-Number.aspx/248999925/

 

do do you guys have any information??

Hey @Lijo4u,

 

Welcome to our Community!

 

I moved your post on this existing thread since it's on the same subject, you can find more info here!



Cawtau
Senior MVP Senior MVP
Senior MVP

Hello,

 

   I already reported this SMS to 7726, but posting here for the benefit of the community...

Screenshot_2018-03-31-01-06-18.png

 

Hope this helps Smiley

 

Cheers