Thread for reporting SMS spam

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Thread for reporting SMS spam

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers


Accepted Solution

Re: Thread for reporting SMS spam

***UPDATE***

 

Hey everyone,

 

Thanks so much for taking the time to flag all of these to us.

 

Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

 

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this Smiley

 

Thanks again for all your help!

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Former Moderator FidoGabrielle
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Re: Thread for reporting SMS spam

Hey there @forestd and @villy17 !

 

Welcome to the community. Smiley

 

Thanks for your vigilance and for informing the community about this scam! They are indeed getting more and more creative, so it's super important to stay careful before clicking any links from a text message.

 

You can forward the SMS to our anti-fraud department at 7726 (SCAM) and check out our blog post on how to recognize a text phishing scam.



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Senior MVP Senior MVP
Senior MVP

Re: Thread for reporting SMS spam

Hello Eunisk7,

 

Welcome to the community!

 

Thanks for the information! That is most definitely a SPAM scam. You can copy and forward the message to 7726 (SPAM) for evaluation and hopefully added to the SPAM filter (see here).

 

Hope this helps Smiley Happy

 

Cheers

 

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I'm a Participant Level 1 cocoral
I'm a Participant Level 1

Re: Thread for reporting SMS spam

Got 4 text messages in a row from 3993(a fido number?!) saying:

"Hi, it's Fido: You have received 53.45$ of overcharge.PLease click the following link in order to claim your funds"

(link to rbc-onlinetrust.com/interac)

 

Clicked on the link. Looks like a pretty legit website but it's asking for my banking information so I closed it. 

The letter cases in the message looks wierd to me too. I wonder whether this is a fraud? 

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I'm a Participant Level 1 Jasmine_727
I'm a Participant Level 1

Re: Thread for reporting SMS spam

If you get a text message from a 4 or 5 digit number (maybe 3993) that says..

 

"Hi, it's Fido. You've been refunded ..... $ due to an overcharge on your last bill. Click here to claim your funds: intrafund.info/interac" 

 

DO NOT click on that link!! IT IS A SCAM!!  Fido does NOT send text msgs or emails to issue refunds or credits!

 

If you're not sure.. call fido at 611. DO NOT FALL FOR THIS SCAM! I called fido and this is definately not from their company. If a credit is due, they would apply it to the account right away when you speak to their rep on the phone.. NOT send customers links thru texts. 

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Moderator
Moderator

Re: Thread for reporting SMS spam

Hey @RyguyW

 

Welcome to the Community!

 

Thanks for sharing the info Smiley

 

Note that you can also send the message to the number 7726 to report it as SPAM



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I'm a Participant Level 1 aw13
I'm a Participant Level 1

Re: Thread for reporting SMS spam

Got one last night purporting i have a refund of $10.15 and I need to click on a link to obtain the refund. The number it was sent from was in the same short form used by Fido. 

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I'm a Participant Level 1 voon
I'm a Participant Level 1

Re: Thread for reporting SMS spam

Heads up folks. Scammers are getting more sophisticated. Got an overcharge scam text message from short code, 3993, which is eyebrow raisingly close to the short code Fido uses (3333) to send messages.

 

Screenshot_20180512-062826[1].jpg

 

Thankfully, the scammers aren't (yet?) able to fake a website address with the fido.ca domain.

 

Edit: Oops. Didn't see the giant sticky-ed thread for scam messages in this forum. Mods, please merge with that thread.

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Former Moderator FidoPamela
Former Moderator

Re: Thread for reporting SMS spam

Done @voon!

 

Welcome to the Community and thanks for sharing!

 

They are indeed getting more crafty but with your help in reporting them I'm sure we'll be able to fight them off Wink



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I'm a Participant Level 1 Nathanstaff
I'm a Participant Level 1

Re: Thread for reporting SMS spam

B0852B92-F172-4A77-A661-E5D6B9C81A56.png

 

 Is this a scam? I didn’t want to click on it b/c I figured it was too good to be true.

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Moderator
Moderator

Re: Thread for reporting SMS spam

Hey @Nathanstaff

 

Welcome to the Community!

 

It is in fact a SPAM. You can view more info about this in this thread right here Smiley



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