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April 2016
Hello,
I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca
Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.
Thoughts?
Cheers
Solved! Go to Solution.
March 2017
***UPDATE***
Hey everyone,
Thanks so much for taking the time to flag all of these to us.
Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.
All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this
Thanks again for all your help!
July 2017
July 2017
July 2017
Hey @Lethaldraven,
We're definitely not giving out numbers.
I can assure you that we're working hard on getting to the bottom of this for our customers!
August 2017
I got a text message tonight from 1-604-338-6258 stating:
"Fido Alert: Fido Solutions has sent you a refund due to a billing error. Please accept your Money transfer by clicking the following link:" <link provided>.
I did not click the link. This doesn't seem right. Feedback?
August 2017
Hello @spinty02,
Welcome to the community!
That is definitely a spam text, you can forward it to Fido so they can try to stop these types of spam.
All you need to do is forward the spam SMS to 7726 (SPAM). You can do this by pressing and holding on the body of the text and then press the forward button. You will not be charge any fees for doing this.
August 2017
August 2017
Hello to all!
New to Fido and Canada. I received sms scam in the past and deleted them. Today i received a call from 4168478756. Automatic answer that i am the lucky one and air canada gives me 9999 $ plus more.....for your information.....
Vagelis
August 2017
September 2017
I got this spam this morning:
You received an E-transfer!Click to collect your funds(258,00$):http://bit.do/refund1921
Number is +14389219487
September 2017
I and my husband received this morning a text from Fido Mobility 1-514-431-4870, with a link to provide banking info for an overpayment of $64.59. I would believe this is a scam?