Thanks for sticking to your values and combined billing

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I'm a Participant Level 3
I'm a Participant Level 3

Thanks for sticking to your values and combined billing

As a longtime Fido Customer (19 years now), I have watched the company evolve over time, even prior to the acquisition by Rogers. I have sent you many many new customers because your products, service and values are the best in Canada. Fido has always been a Leader, it is important that you maintain that relationship with your clients, it's what separates you from the others.

Lastly, I recommend combined billing for home internet and mobile customers.
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I'm a Participant Level 3
I'm a Participant Level 3

Re: Thanks for sticking to your values and combined billing

My billing works out fine, but I just have a Cel and a home phone.  Rates are always consistant and auto-withdrawal of charges makes it easy .  I just don't have a use for the Fido Bucks.....

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I'm a Participant Level 3
I'm a Participant Level 3

Re: Thanks for sticking to your values and combined billing

I have Fido internet at home and Fido Cell but they have to be paid separately through different accounts.
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Former Moderator
Former Moderator

Re: Thanks for sticking to your values and combined billing

Hey Brynhendricks!

 

Our Home Internet service and our Mobile Phone service use two different billing systems. That's why the billing for the two are separate. 



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I'm a Participant Level 3
I'm a Participant Level 3

Re: Thanks for sticking to your values and combined billing

My point is that they shouldn't be two different systems
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Former Moderator
Former Moderator

Re: Thanks for sticking to your values and combined billing

Gotcha! Thanks for the suggestion, Brynhendricks!



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