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Unable to contact Winback team

I was a fido customer sometime back. Last Sat I received a call from Garick from the winback team (Interaction ID: XXXX7389). We discussed a plan/offer, and I told him I would call back the main support line, check the authenticity of the call, and t...

amitgupta by I'm a participant level 1
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Service fee never waived

I was told by the Sales person when we set up our 2 lines the service fees would be waived. He said when I get my first bill it will look much higher but not to worry as it wont actually be charged this way. So I waited.. the charge went through at $...

Lisaa by I'm a participant level 1
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Re: No internet service

Hey @JayCK  Welcome to the Community!  To clarify, did you go through the process to migrate your services to Rogers or are you still currently using the Fido Home Internet? If you've migrate to Rogers, we would advise to reach out directly to Rogers...

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Introducing the Samsung Galaxy S24 Series

  Hey Community,   Exciting news! Samsung just announced their new Galaxy S24 series, and you can secure yours by pre-ordering on fido.ca. Mark your calendars for the official launch on January 31!  ...

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Fido XTRA’s Decathlon Contest

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