iPhone and Kakaotalk Issue with Rogers/Fido Network

[Sleepyturtle]

There  is an ongoing issue with KakaoTalk for those using iPhones on Rogers/Fido network. (Android phones have no issue). T-Mobile users in the US have reported the same issue. In Canada, Telus and Bell appear to be unaffected.

This issue has been discussed on the Rogers community board: https://communityforums.rogers.com/t5/Network-Coverage/iPhone-and-Kakaotalk-Issue-with-Rogers-Fido-N...

I've been chatting back-and-forth with Fido support this evening, and seen no evidence that Rogers/Fido is taking this issue seriously. Has anyone else had better luck?

I'm about ready to move my 3 lines over to another provider if this issue is not resolved soon.

[FidoSaira]

Hey!

Sorry to learn you're experiencing difficulties with that specific app. It's the first time we're learning about it. Maybe the @Community would know more about it and can help!

When did this start and was the app working on the network before?

Have you tried to reinstall the app?

[Jaeho93]

Same, I have a same problem... so I using Fido-EXT or VPN. but it also make problem both, like 3G connect non Volte phone call and pay for VPN...

If Rogers/Fido do not solve this problem, I will go to other carrier.