OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
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Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Announcement: From time to time, we review and make...
Community MVP Program
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
Unable to log in using finger ID on iPad or Face ID on iphone
I have no use either ID in setting. It just says login and logout.I reinstalled the app.I did everything a prior topic suggested. My husband does not have this problem on his iPad and iphone.I have the problem on all my Apple devices I have and IPhon...
I cannot find 5 hours extra data and no option to log in with finger print
Recently I can't find the extra 5 hours option in Fido app I tried uninstalling the app then install it again , I restarted my iPhone 6s and also it did not help . I noticed also that login option with fingerprint is not there any more
Fido MyAccount application - new android version issue
I am using Samsung Note 2, previously MyAccount was working properly. From last two weeks when I try to login to my account it shows MyAccount has stopped. I am not able to use my extra free data and am having trouble logging in to my account.
Resolved! My account app login as a different number
We have three cell phone lines. we just got 2 of the lines upgraded with the refurbished Samsung galaxy s10e. now with the new phones when we login into my account we see the line that did not get upgraded. It's like all 3 numbers are the same as we ...
Fido MyAccount application - new version issue
Almost 10 days with no app « always usage details not available « hard to find the errorr according to the tech.support!!!!!