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Issue with My Account App

sahe
I'm Helpful Level 1
I'm Helpful Level 1

Issue with My Account App

Related to I1440061817.

 

In the My Account App, the issue of the download bill function was resolved. 

However, I found another issue when clicking the CHECK IT OUT button from a message, the app did not route to any other page or screen.

 

Steps to replicate issue :

1. Open My Account

2. Click message tab from bottom

3. Click the new message "Discount on online groceries!"

4. Click the "CHECK IT OUT" button within the message

5. Nothing happen, app did not route to any other page or screen.

 

 

5 REPLIES 5

FidoClaudia
Moderator
Moderator

Hey @sahe,

 

Thanks for letting us know!

 

Were you on WiFi when you tried? If yes, can you switch to LTE and let us know if that worked?

 

Also, it should work if you check the deals through the Usage tab then click on Perks every Thursday.

 

Keep us posted.

 

 



Thanks for trying @sahe!

 

Can you please confirm if you have tried my previous suggestion? To check the deals through the Usage tab instead of the Messages tab, then click on Perks every Thursday?

 

 



sahe
I'm Helpful Level 1
I'm Helpful Level 1

click on Perks every Thursday works.

 

FidoRanya
Former Moderator
Former Moderator

Awesome thanks for keeping us posted @sahe !



sahe
I'm Helpful Level 1
I'm Helpful Level 1

The CHECK IT OUT button still not work when using LTE.