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Resolved! Fido XTRA – Lucky Jack Contest!

When I log into the app to redeem the XTRA, it tells me I have to download the newest version. There’s no update available in the App Store. I even deleted and downloaded again to be sure, and it’s still saying I need to update to the latest app vers...

Ceebee77 by I'm a Participant Level 2
  • 3366 Views
  • 7 replies
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What's going on with the Fido App?

For the past two weeks, I have received notifications about draws for fifty cards. When I open the app to see the message (which I must do since tapping the notification does not take me right to the message), I click the "check it out" button. Inste...

Fido Xtra "Go Get It" button not functional on Android

Hey folks! I'm a new Fido customer here. I love the concept of Fido Xtra but I can't seem to get it working on a Pixel 4 XL running the latest build of Android 10. I'm running the latest version of the Fido app (v.4.5.0.13). Steps to reproduce:1) ope...

Tornado15550 by I'm a Participant Level 3
  • 663 Views
  • 1 replies
  • 0 likes

Fido Xtra notifications

So, for the Fido extra, it says to keep your notifications on! I don't see a button for notifications anywhere. I do come back to Fido daily if it's a contest but sometimes I forget! Any help for me out there?

bailey7ab by I'm a Participant Level 1
  • 671 Views
  • 1 replies
  • 0 likes

Resolved! Is data used on Fido My Account App unchargeable?

I was just wondering if anyone knows if data is unchargeable when using the Fido my account app. I know when I was with virgin mobile and used data on their Virgin account app, it was unchargeable. I don’t know if it is the same for Fido. 

Theo_1 by I'm Back
  • 1824 Views
  • 5 replies
  • 0 likes